Privacy Policy
Here at Onsite Builr, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and products. By using our platform, you consent to the practices described in this policy.
Last updated: 8/14/2025
1. Information We Collect
We collect information you provide directly to us when you:
Create an Account: Email address, company name, and password
Use Our Services: Document content, client information, and project details you input
Make Payments: Billing information processed securely through Stripe
Contact Us: Support requests and communications
2. Automatically Collected Information
When you use Onsite Buildr, we automatically collect:
Usage Data: Features used, documents generated, time spent on platform
Device Information: Browser type, operating system, IP address
Cookies: Authentication tokens and basic analytics cookies
3. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our AI document generation services
Process payments and manage your subscription
Send service-related communications and updates
Provide customer support and respond to your requests
Analyze usage patterns to enhance user experience
Ensure platform security and prevent fraud
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
Service Providers: Stripe for payment processing, Supabase for database hosting
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with mergers, acquisitions, or asset sales
5. Third-Party Services
Our platform integrates with third-party services:
Stripe: Payment processing (subject to Stripe's privacy policy)
Supabase: Database and authentication services
OpenAI: AI model services for document generation
6. Data Security
We implement industry-standard security measures to protect your information:
Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Limited access to personal information by authorized personnel only
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
8. Your Rights
You have the right to:
Access and update your personal information
Request deletion of your account and data
Export your data in a portable format
Opt out of non-essential communications
Withdraw consent for data processing
9. Cookies
We use essential cookies for authentication and basic analytics. You can control cookie preferences through your browser settings, though disabling cookies may affect platform functionality.
10. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or through the platform.
12. Contact Us
Onsite Buildr is owned and operated by ROOF AI PRO LLC, a Tennessee limited liability company.
ROOF AI PRO LLC
DBA: Onsite Buildr
For any legal or privacy-related inquiries, please contact:
Email: contact@onsitebuildr.com
13. Data Processing Acknowledgment
By using Onsite Buildr, you acknowledge that your data may be processed and stored by third-party services (such as Supabase, OpenAI, and Stripe) within or outside the United States. You consent to the transfer and processing of your personal data by third-party providers in accordance with applicable data protection laws, including the GDPR, CCPA, or other regional regulations as applicable.
14. Third-Party Payment Processing (Stripe)
We use Stripe to process payments. Your billing information is transmitted directly and securely to Stripe and is never stored on our servers. Stripe may collect and store your payment information in accordance with their own privacy policy: https://stripe.com/privacy